Fire TV Support

In May 2025 there was a Fire OS update that stopped video playback working with our system, we were unable to resolve it with Amazon support and due to this we decided to delist our app from Fire OS so future users wouldn't hit the same problem.

If you have a Fire TV or Fire Stick and don't need video playback you can get up and running by 'Side loading' our app onto the device. If you search the term "Side loading an app onto Fire TV" there's many tutorials available explaining how to do it.

If you need video playback then we suggest using a different Android media box.

If you have an active Luna Screens subscription running on Fire OS, reach out to us and we'll discuss what the available options are.

Luna IT PTY LTD, lvl 5/24 Davey St, Hobart TAS 7000, Australia
ABN: 12 643 738 890
Luna IT PTY LTD
lvl 5/24 Davey St, Hobart TAS 7000, Australia
ABN: 12 643 738 890
Copyright © 2025 Luna Screens. All Rights Reserved. Privacy policy
support@lunascreens.com
Copyright © 2025 Luna Screens.
All Rights Reserved. Privacy policy